Shipping policy
Shipping Policy
Thank you for shopping with The Akh Shop.
Order Processing
Orders are processed after payment has been successfully completed. Some merchandise is produced or fulfilled on demand, so processing times may vary by product.
Estimated delivery information, when available, will be displayed during checkout or provided with your order confirmation.
Shipping Rates
Available shipping methods and applicable shipping charges are calculated and displayed at checkout before you complete your purchase.
Multiple Shipments
Products in the same order may be produced or fulfilled by different suppliers. As a result, your order may arrive in more than one package and at different times.
Tracking
When tracking information is available, it will be provided after your order ships.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered production or shipped.
Lost, Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, contact us promptly with your order number and, when applicable, photographs of the item and packaging.
Digital Products
Digital products do not require physical shipping. Delivery or access instructions will be provided electronically when applicable.
Questions
For questions concerning an order or shipment, contact:
The Akh Shop
theakhshop@gmail.com